Planning
Your company...
Managing schedules for service companies, especially those coordinating field staff, is a real logistical ordeal. Many companies still rely on standard tools such as Excel, Outlook or other non-specialized systems to organize their business. While these tools may seem sufficient at first, their limitations quickly become apparent as needs become more complex.
Lack of centralization and real-time updating
With Excel or Outlook, each employee often uses his or her own version of the schedule, leading to synchronization and duplication problems. The slightest change is a source of errors: a missed appointment, an unscheduled intervention or a forgotten customer.
Unnecessarily high expenditure of time
The manual management of a schedule involves constant monitoring of working hours, availability and locations, as well as the supplies and tools needed to solve the problem. This operational burden mobilizes your teams for administrative tasks, at the expense of their efficiency in the field.
Difficulty optimizing rounds and responding to unforeseen events
Conventional tools don't offer intelligent features to optimize routes or redistribute tasks in the event of unforeseen circumstances. This leads to wasted time and increased travel costs.
Little or no analytical monitoring
Finally, these tools don't allow for in-depth analysis of your performance: occupancy rate, breakdown of interventions, customer follow-up, etc. These data are essential for effective management of your business.
ERP software such as Simpleter would enable you to centralize your data, automate certain processes and simplify the management of interventions, offering a smoother, more efficient day-to-day solution.
The Simpleter solution
Simpleter's planning module has been designed specifically for service companies managing teams in the field, offering optimized management and perfect traceability of your work orders.
Real-time centralization and synchronization
Simpleter brings all your information together in a single space, accessible to all your staff. Schedules are constantly updated (appointment time, estimated duration, number of intervenors needed, skills required, supplies and tools needed, etc.), reducing errors and improving internal and external communication.
Significant time savings
With its intuitive interface and intelligent automations, Simpleter lets you create, modify and share schedules in just a few clicks. Repetitive tasks are simplified, freeing up your teams for higher value-added activities.
Route optimization and proactive contingency management
Simpleter optimizes routes, redistributes tasks, tracks hours worked and manages management and intervention conditions. In the event of unforeseen circumstances, the ERP automatically proposes appropriate solutions to maintain customer satisfaction while minimizing the impact on your teams.
Precise monitoring of your key indicators
Simpleter gives you access to customized dashboards and detailed analyses. You can monitor your teams' productivity, identify areas for improvement and make informed decisions based on reliable data.
Abandon Excel and Outlook for a specialized ERP like Simpleter, and give your business the chance to become smoother, more efficient and more profitable. Adopt Simpleter and transform the management of your intervention schedules into a genuine growth lever!
